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Victoria University City Tower is a state-of-the-art learning space that offers a wide range of facilities. Use this section to learn more about the Summer Institute venue.

First Aid and Medical

Where possible, contact an AVID Australia staff member in the case of any incident that requires First Aid or urgent medical attention.

Emergency Security and First Aid

Ext: 6666 (Internal phone call)
Tel: 9919 6666 (external phone call)

If you are unable to get through, phone Ex 0 000 (if dialling from within VU) or 000 (if not calling from a VU phone) and request the service: Police, Fire Brigade, and Ambulance.

Nearby Medical Centres for non-urgent medical care

The Town Medical Centre
Level 5/179 Queen St, Melbourne VIC 3000

Collins Street Medical Centre
7/267 Collins St, Melbourne VIC 3000

City Medical
Ground/200 Queen St, Melbourne VIC 3000

Parenting Room

A parenting room is available in room T1006 on floor 10 of the Summer Institute venue.

Prayer Room

Multi-faith space, VU City Tower, 370 Little Lonsdale Street, Room T0507, open 7.30am till 10pm (Monday to Friday).


We are committed to ensuring that Summer Institute is an accessible event.

Victoria University City Tower and ibis Melbourne are accessible venues. Accessible facilities are available on every level of Victoria University City Tower.

The eLearning course materials include transcripts for videos, alt text for images and colour compliance.  Our AVID eLearning platform also has an Immersive Reader application.   

If you require any assistance in accessing the venue or course materials, please contact AVID.Australia@vu.edu.au by Wednesday 8th November.


The AVID Australia team is here to help you get the most out of your Summer Institute experience.

Technical or other issues?

Help Desk During Summer Institute

If you experience technical issues, please place a sticky note on your laptop and a Staff Developer will assist you.

Help Desk After Summer Institute

If you require technical assistance in accessing materials from your Community of Practice after Summer Institute, please contact AVID Australia at avid.australia@vu.edu.au. Community of Practice materials will be available until 10 December 2024.